Then the useful question is whether they are the right one, and that is answerable from the
register rather than from the relationship. We can show you where they actually rank in your
categories, what else they carry, and whether your line is a priority for them or a shelf filler.
Often the answer is that the distributor is fine and the problem is elsewhere — pricing,
registration timing, or nobody detailing the product. We would rather fix that than replace them.